QUALITY SERVICES

We are committed to meet our customers’ expectations in terms of quality and service. To reinforce  this commitment, we have established a documented quality management system, with which we are  committing ourselves to a strategy of continual improvement of our activities,processes and  services. Customer satisfaction, referral rate, first time certification and number of new clients per   month are some of the key measurable objectives that we monitor.The Director of Quality is the  designated management representative who irrespective of other responsibilities has the authority  and responsibility to ensure that the requirements.

QUALITY POLICIES

We are (Town Crier’s) developed and implemented a Quality Management System in order to document the company’s best business practices, better satisfy the requirements and expectations of its customers and improve the overall management of the company. Management is committed to the development, implementation, and improvement of the quality management system by communicating to the employees the importance of meeting Quality Management System, customer and regulatory requirements, establishing quality policy and objectives, conducting periodic management reviews and making necessary resources available. It is with great pleasure to announce that our certification was without non-conformance.
Our team of Management have worked together to ensure that we have a “solid value added quality management program” in place.

Competitive Advantages:

  • Fully compliance facility
  • Biggest production flows to meet any production target
  • Trained QA Team to resolve quality issues on the spot
  • All operation are under one roof
  • Competitive Rates
  • Well established R & D department
  • 100% on time in full delivery record
  • Minimum Lead Time
  • Aware about world Laws regarding Product Safety
  • Oeko Tex Certification
  • FSC Certification
  • Having vast experience of working with world leading brands
  • Strong customer follow-up